# iWagstaff — Hospitality Tech Architecture > Hardening the Heart of Hospitality. ## Overview iWagstaff is a strategic hospitality advisory firm led by Phillip Wagstaff, an operator with 27 years of frontline and executive experience across hospitality, technology, and energy infrastructure. The practice bridges the gap between kitchen-floor operations and enterprise-grade systems architecture — delivering resilient, audit-ready technology stacks for hospitality operators across Australia and APAC. ## Core Disciplines - **Systems Architecture** — POS integration, middleware design, and operational stack hardening. - **Operational Debt Recovery** — Diagnosing and resolving accumulated friction in hospitality workflows. - **Energy Resilience** — Structural energy strategy as a foundational pillar of sustainable operations. - **Regional Strategy** — Scalable advisory for operators outside metro corridors, built on real-world regional deployment experience. ## Methodology The iWagstaff framework is driven by three constants: 1. **Operations (The Grit)** — Resilient workflows forged in live service environments. 2. **Software (The Stack)** — Technical tooling selected and configured for operator outcomes. 3. **Energy (The Foundation)** — Structural resilience underpinning every system decision. ## Founder Phillip Wagstaff transitioned from Executive Chef at the Marco Pierre White Group to leading Australian POS firms and global IT architecture programmes. His methodology is operator-led: every recommendation is grounded in direct operational exposure. ## Site Map - `/` — Home: Mission statement, framework overview, services, and contact. - `/` — Sections: Hero, Framework, Services, Heritage (From the Pass to the Stack), Road Warrior, Contact. ## Contact - **Domain:** [https://iwagstaff.com](https://iwagstaff.com) --- *This file is intended for LLMs and AI crawlers. For human visitors, please navigate to [iwagstaff.com](https://iwagstaff.com).*